I am not in the San Francisco area. How can I purchase pieces from you?
We have a great deal of experience in working with designers and collectors outside of the San Francisco area. For many of you, our website is your only experience of the Salon. So we are constantly updating the site, and doing our best to display as many pieces as possible. Each piece in our collection has been selected with a focus on design appeal and affordability. Our policies and designer pricing have been created with the design community in mind. We are very happy to provide you with as much assistance as you need, such as: presentation reports, holds, on-approval loans, invoices and affordable shipping services. And we want to make the process as friendly, easy and personal as possible. Simply email us the image numbers of the pieces you are interested in and we'll take it from there.
Can all 4,000+ of the pieces in the Lost Art Salon collection be viewed on the website?
About 70% of our collection is on our website. If you tell us a little bit about what kind of pieces you are looking for (such as the subject, style, color, size, medium, price range, etc...) we can create an image-based presentation report with more options and send it to you by email.
Can you make me a presentation report that I can show my client?
We can provide you with a variety of presentation reports. Some are very simple with large images and the basics about each piece. Others have all the details, including the full biography of the artist, when it’s available. You can also request presentation reports with or without prices. Simply give us the image number for each piece you are interested in. The image number is the number that begins each item description.
If I am looking for something specific on the website but don’t see it, can you assist me?
Simply give us some general notes on what you are looking for (such as the subject, color, style, size, medium, price range, etc...) and we can create an image-based presentation report with many options and send it to you by email. This can generally be done within 24 hours (Tuesday through Saturday).
Do you have special “net” pricing for the design industry?
Properly accredited designers receive 10% off our listed prices.
Will you ship my purchases to me? How does shipping work?
We provide comprehensive shipping services for single pieces or large collections. Over the years we have developed a shipping program that provides a high quality of service at a very affordable price (e.g. a framed medium-sized piece ships for $60). We know that fine art shipping can be expensive, so we provide in-house boxing and then partner with FedEx Ground for the delivery. Shipments are sent out every Friday and arrive in two to five days within the continental US. Other shipping arrangements and schedules can be made on a case-by-case basis. READ MORE
Is it possible for me to take out items “on approval” / “on memo”?
On-approval loans are granted on a case-by-case basis as a courtesy to our clients. For those of you outside the San Francisco area, we understand that you may want to take out pieces on approval and present them to your client in person. In this case we can package and ship these pieces to you according to our shipping fees. We can set a schedule that works with the needs of your project. Items must be guaranteed by a credit card. The card is not charged unless the items are not returned according the agreed upon schedule. READ MORE
What is your return policy on purchased items?
You have 30 days to return items for a full refund. All items are vintage and are therefore sold “as is”. READ MORE
Do you offer framing services?
We provide on-site custom framing - typically using restored modernist, vintage and antique frames to match our art period. The work includes archival materials, backing paper and hanging hardware. This also includes cleaning and restoration of the frame as well as cleaning and minor repairs of the artwork. READ MORE
I have seen some of your items on 1stdibs and in other showrooms. Is it less expensive to buy it directly from you?
Our prices are the same whether you see them at another showroom or on 1stdibs. We do not change the prices if they move to another location.
What are your methods of payment?
We accept all major credit cards, checks and cash. Payment can also be made through PayPal. Invoices can be sent on request.
Is it possible for you to place pieces "on hold" for me?
We can place pieces on hold for you and set a schedule that works with the needs of your project. Our typical on-hold policy is three days.
Can items be rented?
Most pieces are available for rent. The rental fee is 20% of the retail price for two continuous weeks. For example, a $300 item costs $60 to rent. Longer rental periods are available. READ MORE
Can items be used for photo shoots, films and television?
Most pieces can be used for various types of photo shoots, film and TV. Some pieces are not available for rent due to active estates for the artists. For many collections, we have direct permission from the artist or family of the artist, allowing the images to be used.
Do you do in-home / on-site consulting for the selection, arranging and hanging of art?
We are very happy to collaborate with designers, architects and collectors in selecting pieces, arranging them and hanging them. We can also provide the actual hanging service. Many designers work with us when they are looking for a unique way to hang groups of art in a style that creates a balanced dialogue between art and design (see our guide to hanging art here). Please contact us to make an appointment. READ MORE
What is your layaway policy?
Lay-a-way is available on most items for a 90-day period. A down payment of at least 25% is required. READ MORE
Where do you find your pieces?
We specialize in collecting pieces created roughly between 1900 and the 1960s by historically significant and rediscovered artists. By focusing on acquiring these Modern Era collections from the estates of artists, we have built an extensive and eclectic collection that reflects the major styles and movements of the 20th Century. We also purchase pieces from art dealers and fine art auctions.
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